Getting into Supervision

Course Description:

This interactive and practical course prepares participants to undertake the role of a Supervisor. Participants will learn the roles and responsibilities of supervision, how to lead at a management level, and the day-to-day duties and responsibilities of a supervisor. New supervisors will learn the core components of their role such as program management, financial management, labour relations and performance management. They will also understand the requisite skill required such as communications, negotiations, problem solving, financial management and budgeting.

What’s in it for you? You Will

• Understand the role, responsibilities and duties of a supervisor
• Practice the skills of a supervisor
• Learn to delegate
• Practice dealing with previous peers
• Gain knowledge and skills that will assist with the transition from union to non-union

The Essential Learning Experience:

Small class size – approachable and engaging trainer – post-workshop follow-up. When it comes to delivering training, at Essential Communications we:

• Create opportunities for large and small group learning, and time for individual writing/reflection
• Use experiential learning, case studies and role playing to create multiple opportunities to practice
• Focus on practical, relevant examples
• Develop skills and strategies that can easily be applied to your real world work situation
• Have energized, engaging, focused trainers. Our trainers all have front of the room experience and thousands of hours of experience
• Always engage our audience in an interactive discussion; we never lecture

Not sure about this…
What’s in it for your organization?

Your employees will understand and have the opportunity to begin practicing the relevant inter-personal communication skills required of a Supervisor. From problem solving and negotiation to financial management and budgeting they will have a clear idea of what is expected of an individual in a supervisory role. In a union environment, they will develop the ability to begin to understand the parameters of a collective agreement from a management perspective rather than the interpretation of unionized employee.

Having taken this course:

Participants will overcome the personal issues of how to handle social relationships with former peers, and learn how to take charge quickly and effectively while maintaining good relationships with their direct reports, peers, and their managers. They will gain knowledge of solutions that will help them fully achieve their potential—not just as a manager or supervisor, but as true leaders who earn respect, commitment and credibility.