Influence Without Authority

Course Description:

Through the use of experiential exercises , this interactive full day session helps learners become familiar with available options beyond the use of direct authority. Building from an understanding of the different kinds of power and their proper use, participants develop an Influence Toolkit that can be used in a variety of work related situations with both internal and external clients. The importance of creating win-win outcomes is stressed in this workshop.

What’s in it for you? You Will

• Identify six different types of power and their appropriate use
• Understand the advantages and disadvantages of using influence vs. authority
• Learn how to influence through the use of exchange
• Identify the steps to assess an ally's needs
• Learn how to construct win-win situations that convert adversaries into allies
• Learn how to position influence from the stance of benefits, not fear
• Create exchanges through mutual knowledge and trust development
• Learn the twenty five “must ask” questions to pose, and effective language to use, when developing an effective influence strategy
• Gain clarity around your own objectives and your realistic deliverables
• Learn how to use influence to improve the superior-subordinate working relationships
• Identify current situations where the influence model can be effectively used
• Understand how and when to employ ‘The last Resort’ – the hardball tactics of influence

The Essential Learning Experience:

Small class size – approachable and engaging trainer – post-workshop follow-up. When it comes to delivering training, at Essential Communications we:

• Create opportunities for large and small group learning, and time for individual writing/reflection
• Use experiential learning, case studies and role playing to create multiple opportunities to practice
• Focus on practical, relevant examples
• Develop skills and strategies that can easily be applied to your real world work situation
• Have energized, engaging, focused trainers. Our trainers all have front of the room experience and thousands of hours of experience
• Always engage our audience in an interactive discussion; we never lecture

Not sure about this…
What’s in it for your organization?

Building from an understanding of the different kinds of power and their proper use, participants will develop their own Influence Toolkit that can be used when direct control or authority can not be applied. Participants learn how to show others the benefits of complying with our requests when they cannot command control.

Having taken this course:

By the conclusion, learners will understand that the proper use of influence can also be an excellent relationship-building tool. Participants will also gain confidence in using practical techniques to influence others in order to produce win-win outcomes in negotiations or situations where they do not have direct authority.