Speaking Clearly and Confidently

Course Description:

While effective communication is a basic requirement, for many, it's also a fear based activity. This workshop improves your listening skills and ability to express ideas with confidence when dealing with the public, in meetings and talking to coworkers, all facilitated in a fun and supportive “no-fail” environment. Experiential exercises help participants overcome by doing and creating new patterns of achievement and success.

What’s in it for you? You Will

• Recognize your communication purpose
• Develop skills to overcome apprehension and speak with greater ease
• Listen better to verbally communicate more clearly
• Handle questions and answers more skillfully
• Develop a better understanding of others and their communication context to build trust and respect
• Learn how to intervene in a conversation without interrupting
• Be more assertive in expressing ideas and needs
• Identify the difference between assertive vs. aggressive verbal communication
• Develop strategies for adapting oral presentations to cross-cultural audiences
• Utilize the 4 P’s of Presentation preparation – plan, prepare, practice and present
• Present with a harmonious total package – words, tone and appearance
• Identify techniques for improved telephone and voice-mail effectiveness

The Essential Learning Experience:

Small class size – approachable and engaging trainer – post-workshop follow-up. When it comes to delivering training, at Essential Communications we:

• Create opportunities for large and small group learning, and time for individual writing/reflection
• Use experiential learning, case studies and role playing to create multiple opportunities to practice
• Focus on practical, relevant examples
• Develop skills and strategies that can easily be applied to your real world work situation
• Have energized, engaging, focused trainers. Our trainers all have front of the room experience and thousands of hours of experience
• Always engage our audience in an interactive discussion; we never lecture

Not sure about this…What’s in it for your organization?

The overall objective is to practice new behaviours that promote a “can-do” attitude which, in turn, bolsters confidence and improves presentation finesse. The stretching of participant capabilities is achieved in an interactive environment that is both informational and highly engaging. This allows participants to fully appreciate and own the results they create.

Having taken this course:

By the workshop’s end, participants will have discovered how to relate better with people of differing listening/communication styles and learn how to structure a talk or presentation for maximum audience impact to tell their story in a dynamic way and with a logical flow related to audience needs.