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Leadership Skills

Management is doing things right; leadership is doing the right things.

Peter Drucker
Management Consultant

Great leaders possess superb social intelligence, a zest for change, and above all, vision that allows them to set their sights on the “things” that truly merit attention. Whether are a seasoned director or manager or an aspiring leader, we have programs that will contribute to creating an efficient, effective, innovative, positive, productive and adaptive workplace culture. As we build courses that reflect current workplace realities, participants are always impressed with how relevant and engaging our programs are.

Essential Communications offers more than 15 years of experience facilitating workshops and training programs for both private and public sector organizations. Our courses provide ideas, strategies, solutions and tools that are practical and can be easily and directly implemented. As much as our courses reflect leading-edge theories, concepts and models, we include core principles, as we know that some employees may not have been exposed to some of the more basic concepts and tenets of a subject

Essential has developed, participated in and is currently involved in various “Emerging Leader”, “Rising Star” programs across agencies, ministries and municipal governments.   We have a ten year track record of success with our Moving into Supervision/Management program. The emphasis of these programs is on enhancing performance development and potential and supporting upward movement for the talented people not yet in management/supervisory roles within an organization, while heightening employee engagement and retention.

“Leadership and learning are indispensable to each other.” – John Fitzgerald Kennedy

We have off the shelf solutions and/or we can customize to your specific need. For a course outline of any of the following workshops simply Contact Us.

  • Assertive Management
  • Advanced Facilitation Skills (2 day)
  • Advanced Presentation Skills (2 day)
  • Building Business Acumen
  • Building Strong Relationships: Ensuring Strong Teams
  • Coaching for Performance
  • Collaborative Leadership
  • Conflict Management for Managers
  • Creating a Positive Adaptive Workplace
  • Creative Thinking and Workplace Innovation
  • Dealing with Customer Complaints
  • Developing Better Internal Relationships to Improve Processes and Service Delivery
  • Difficult Conversations: Talking About What Matters Most
  • Effective Feedback – The Key to Motivation
  • Embracing Multicultural Diversity for High Performance & Leadership
  • Emotional Intelligence: the Path to Peak Performance
  • Enhancing Work Satisfaction through Active Engagement
  • Essentials of Managing Employee Performance (in a unionized environment)
  • Essential Presentation Skills: Clear, Concise, Engaged and Energized Presentations
  • Influence without Authority
  • Interest-based Negotiation Model: Getting to Resolution
  • Leading Productive Internal and External Meetings
  • Managing Across Diverse Generations
  • Managing for Inclusion
  • Managing Very Difficult Workplace Behaviour
  • Measuring Program Performance
  • Personal Leadership in a Management / Supervisory Role
  • Persuasion and Impact
  • Preparing for Change
  • Preparing to Move into Supervision/Management
  • Principles of Practical Problem Solving
  • Productivity Improvement and Cost Reduction
  • Re-designing Process for Service Improvement
  • Shaping Organizational Vision
  • The Self Directed Leader
  • Train the Trainer

For an outline of any our courses please Contact Us.